Reset your account
If you've lost every passkey and your recovery code, you can reset your account by email.
Before you reset
- The reset takes 7 days. We'll let you know by email, text and notification.
- When it finishes, you have 7 days to set up a new passkey.
- You can cancel it from any device you're still signed in on.
- It erases your saved cards and protected details, and disconnects your agents and services. Everything else is kept.
Still have your recovery code? Recover your account